Why Update Set? – A Complete Guide for ServiceNow Developers 💼 Why Update Set? – A Complete Guide for ServiceNow Developers In ServiceNow development, one of the first—and most crucial—concepts every developer must understand is the Update Set . Whether you’re a beginner working in a sandbox or a seasoned architect deploying features to production, understanding the "Why" behind Update Sets can save your instance from messy deployments and untraceable changes. In this article, we’ll explore the purpose, functionality, and best practices surrounding Update Sets in ServiceNow. 🔍 What is an Update Set? An Update Set in ServiceNow is a container that captures customizations and configuration changes made in the platform. This includes things like: Business Rules Client Scripts Workflows Tables and Fields UI Policies Catalog Items And more... Once captured, these updates can be exported and moved from...